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Terms of Service

Last updated: May 26, 2026 Effective date: May 26, 2026

These Terms of Service ("Terms") form a binding agreement between you and CalDesk AI Inc. ("CalDesk AI", "we", "us") and govern your use of the CalDesk AI mobile application, websites, and related services (collectively, the "Service"). By creating an account, installing, or using the Service you accept these Terms and our Privacy Policy.

If you do not accept, do not use the Service.

1. Eligibility

You must be at least 13 years old (16 in the EEA/UK) and able to form a binding contract under the laws of your jurisdiction. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Your Account

We may suspend or terminate accounts that violate these Terms, harm other users, or create legal or security risk.

3. The Service

CalDesk AI provides nutrition tracking, AI food recognition, meal and workout planning, health-data syncing, social features, and an optional marketplace where independent health and fitness professionals ("Professionals") offer coaching services. Features vary by subscription tier and may change over time.

4. Subscriptions, Trials, and Billing

4.1 Consumer subscriptions

4.2 Professional billing

Professional accounts and coach/client subscriptions are billed through Apple or Google and managed by RevenueCat. Coaches are independent contractors and set their own service prices for their clients where the product supports coach pricing.

4.3 Refunds

All purchases are processed by Apple or Google and are subject to those stores' refund policies. We do not control store refund decisions. Where required by law (including the EU 14-day cooling-off period for digital content), statutory refund rights apply.

4.4 Price changes

We may change subscription prices. Material changes take effect at the start of the next billing period, after notice to you and the opportunity to cancel.

5. AI Features and Accuracy

CalDesk AI uses artificial intelligence from third-party providers to identify food, estimate nutrition, suggest meal plans, and surface insights. AI output is probabilistic and may be incorrect, incomplete, or inappropriate for your situation. You are responsible for verifying nutritional values, allergens, ingredients, and medical relevance before relying on them. CalDesk AI does not guarantee accuracy of AI-generated content.

6. Health and Medical Disclaimer

CalDesk AI is a wellness tool. It is not a medical device, diagnostic tool, or substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical decisions, especially if you:

CalDesk AI is not designed to treat eating disorders. If you are struggling, please contact a licensed professional or a local helpline.

7. User Content

You retain ownership of content you submit (meals, photos, posts, comments, messages — "User Content"). By submitting User Content you grant CalDesk AI a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and transmit it solely to operate, improve, and promote the Service consistent with your privacy settings.

You represent that you own or have the necessary rights to your User Content and that it does not violate any law or third-party right.

8. Acceptable Use

You agree not to:

We may remove content and terminate accounts that violate these rules.

9. Social Features

Friends, groups, challenges, posts, and leaderboards are visible according to your privacy settings. Do not share personal information about others without consent. CalDesk AI is not responsible for the conduct of other users.

10. Professional Marketplace

Professionals using CalDesk AI are independent third parties — not employees, agents, or partners of CalDesk AI. We facilitate discovery, scheduling, communications, and payment, but we do not guarantee any Professional's qualifications, services, or outcomes. Disputes with a Professional are between you and the Professional. Where required by law, we may assist with information requests.

Professionals are solely responsible for: their licensing, scope of practice, tax obligations, and the accuracy of advice they give clients. By holding themselves out as a Professional on CalDesk AI, they confirm they are legally permitted to do so.

11. Intellectual Property

The Service, including all software, text, graphics, logos, and trademarks (other than User Content), is owned by CalDesk AI or its licensors and protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

"CalDesk AI" and the CalDesk AI logo are trademarks of CalDesk AI Inc.

12. Third-Party Services

The Service integrates with third-party services (Apple Health, Google Fit, Polar, Oura, Fitbit, payment processors, AI providers). Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR ACCURATE.

Some jurisdictions do not allow exclusion of implied warranties; in those jurisdictions the above exclusions may not apply.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CALDESK AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) USD $100.

These limits apply even if a remedy fails its essential purpose. Some jurisdictions do not allow these limits; in those jurisdictions the law of your jurisdiction governs.

15. Indemnification

You agree to defend, indemnify, and hold harmless CalDesk AI from any claim, loss, or liability (including reasonable legal fees) arising from (a) your User Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right.

16. Termination

You may stop using the Service at any time and delete your account from Settings. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms, create legal or security risk, or if we discontinue the Service. Sections that by their nature should survive (ownership, disclaimers, liability, indemnity, dispute resolution) survive termination.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. The federal and state courts located in San Francisco County, California have exclusive jurisdiction, except where mandatory consumer-protection laws in your country require otherwise.

For residents of the EEA, UK, or other jurisdictions with mandatory consumer protections, you may bring claims in your local courts and the mandatory provisions of your local law apply.

We encourage you to contact us first at [email protected] so we can try to resolve disputes informally.

18. Changes to These Terms

We may modify these Terms. Material changes take effect at least 30 days after we post the updated Terms or notify you in the app, whichever is earlier. Your continued use after the effective date means you accept the changes. If you do not agree, stop using the Service and delete your account.

19. Miscellaneous

20. Contact